Rejection Comments are not updating in the noification

[Sriram Pusuluri]

Hi Team,

Rejection Comments are not updating in the notification

Notification:

Comments added in the notification, but comments are not showing the Rejection notification

[Ankur Bawiskar]

@Sriram Pusuluri 

notification is on which table?

are you sure that record has comments added to it

share screenshots

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[GlideFather]

Hi @Sriram Pusuluri,

I just played around with background script:

 

You currently use

${comment}

But if you would add a notification email script like this:

gs.info('comments: ' + grSA.comments.getJournalEntry(1)));

Can you try this approach?

[Ankur Bawiskar]

@Sriram Pusuluri 

it should work fine

see below

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏