Related Incidents in Problem Tickets

[Bh2]

Hi Help,

Good day. I need to create report showcasing all the related Incidents of various problem tickets. How to proceed further.

I need to showcase all the Incidents shown in Incidents Tab within the problem ticket. Please help.

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Thanks

Bh

[Harish Bainsla]

Please check below link

https://www.servicenow.com/community/spm-forum/how-to-report-on-incidents-related-to-a-problem/m-p/1...

[AndersBGS]

Hi @Bh2 ,

Create a normal report through report designer on the incident table, where you add below conditions. (Change the PRB ticket number)

If you need several incidents related to several specific problems, your condition should be changed to:

In the white space above, all problem tickets in scope should be listed.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders 

[Mohith Devatte · Accepted solution]

Hello @Bh2 ,

you can create a bar type report on incident table and group it by problem with a condition as problem is not empty so that you will see all the incidents list in individual bar under respective problems like below 

Hope this helps 

Mark my answer correct if this helps you 

Thanks

[Bh2]

Hi Help,

I need the list of Incidents of a problem ticket as shown below in my report. Please assist.