Related Search Results - Increase the number of articles

kimreverman
Tera Guru

Greetings,

We have added the "Related Search Results" to the New Call form and the Incident form.   Now I have a request to increase the number of articles shown in the related search results section with possibly a scroll feature.

Thank you,

Kim Reverman

1 ACCEPTED SOLUTION

siva_dirisala
ServiceNow Employee
ServiceNow Employee

Hello Kimberley, have you looked at the configuration options Define contextual search for a table   . Specifically look at the Limit and Results Per Page.


View solution in original post

3 REPLIES 3

siva_dirisala
ServiceNow Employee
ServiceNow Employee

Hello Kimberley, have you looked at the configuration options Define contextual search for a table   . Specifically look at the Limit and Results Per Page.


That worked well for increasing the limit.   Do you know if it is possible to have the results be scrollable?


There is no scroll option. It just has the "Show More" button at the bottom that keeps loading as per the "Results Per Page" setting up to a maximum of "Limit".