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Servicenow Salesforce Integration Spoke - Update case

Hi,I am trying to integrate Servicenow with Salesforce using Salesforce Spoke. I have setup the Oauth and it is generating OAuth token successfully.But in the flow designer, when I try to use the Salesforce spoke action - Update record, I am not able...

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Bhavna gupta by Tera Contributor
  • 1297 Views
  • 7 replies
  • 0 helpfuls

Sys_popup showing form section

Can someone help explain how the sys_popup works please?The Wiki has a lack of documentation http://wiki.servicenow.com/index.php?title=Customizing_the_Reference_Icon#gsc.tab=0 This thread states the sys_popup will be set to the default sys_popup if ...

r_t_bryan by Kilo Expert
  • 5825 Views
  • 3 replies
  • 7 helpfuls

User is getting blank Report

HI team , one of the user getting blank report, I tried find the issue , Looks like there is a ACL issue.Access to this content denied based on report_view ACL's . How do i fix this ? 

pramn by Tera Guru
  • 279 Views
  • 2 replies
  • 0 helpfuls

Make the Field Label BOLD

I have a field in ServiceNow which is a True/False(checkbox) Field named 'Test001', And the same field shows up on the portal, which should look like this  Test001. Is there a way by which it can be bold on platform and portal? Any help would be appr...

Xion by Tera Expert
  • 365 Views
  • 2 replies
  • 0 helpfuls

Resolved! Difficulty with On-Call Scheduling Roster Updates

Recently our Situation Manager on-call group lost a member, and someone else volunteered to take their place in the rotation. I'm trying to update the on-call schedules to reflect this change and seem to have made things worse.Person 1 (Alice) left o...