Hello All,
I have a requirement that I need to send reminder email notifications for the tickets not updated more than 2 days to all assignment groups of incident table based on the condition(if assigned to is empty, it should go to assignment group members, else assigned to is not empty, it should go to assigned to and assigned to manager)
Can anyone help me how to fetch incident list of particular assignment group?
And also I need to display in tabular format like the below. Can anyone help me with html code for this?
| Number | Short Description | Priority | State |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
