Resolved! Mandatory related list
I would like to make mandatory
Forum Posts
Resolved! Implementing Asset Management after CMDB
Hello,We are in the process of implementing our CMDB. For the most part, we are populating our data from various sources using automation. Our scope just widened to include Assets, to track all Laptops , Projectors etc.One of the thought that is ...
Resolved! How to identify whether any file attachment present in a table record or not ?
I am new to service now. I Need to list all the records of a table in widget/Service portal along with the attachments if exist. I listed all the records from the table but i want to validate whether each record in a table has an attachment or not. w...
import data into list field
Hi!i'm trying to import data via import set with an .xls file, into a list type field, but i can't see the way to make it.when i run the transform map, it completes successful with no skipped or errors, but when i check the table there's no data in...
how to send notification at a particular date and time in servicenow
we have one field next review date, my requirement is send a notification 1 day prior to that next review date.I wrote the following code to send notification but notification is triggering on current date and time onlyfunction onAfter(current, previ...
Resolved! Where do I find Instance License information?
Howdy folks I am the Sys Admin on our new ServiceNow environments, but I am still learning (a Lot!) I've been asked "What are our license dates?" Apparently our accounting department would like to know. I realised I didn't know that, nor what kind ...
Resolved! Knowledge Base Permissions
Hi, Can someone please help with this scenario: My org is in the process of setting up multiple knowledge bases. The intent is to control read/write access using User Criteria, but I was hoping for some guidance; here is an example: - I created a n...
Resolved! Adding multi select field to a UI page
I need to add a multi select field(which lists values from a table) to a UI page and based on the values populate list of records. How can I add the multi select?
Resolved! Script Include response to filter reference field values/options.
Hi, Requirement: I am trying to make an onChange script call a script include which queries the group member table for the group members of a particular group(field on the form). That script include sends back a list of users for a user table referen...
Question on Business Service name uniqueness
There is a business rule that prevents two business services from having the same name. However, since the same application service can exist in multiple environments (Dev, QA, Production, etc), this rule causes problems. I would prefer to call my ...
Text align from right to left for a service catalog variable
I have a query related to service catalog variable. I have created a single line text variable called Name_AR .Generally the text align for any variable is from left to right.But i want this variable text-align should be right to left .For this i add...
Help with header menu angular templates
Hi, Recently we've had to change a header menu for some rules on when dropdown items display. Instead of modifying the original I have copied the original and made copies of the anguler templates, associating them with the new header. In the menuTemp...
Hello every one I am working on service mapping in this when I am trying to run the map of a Business Service It showing me the following error
2017-10-19 08:21:20: Table cmdb_ci_lb_service exists and has a single row, but this row is empty. Attribute ignored2017-10-19 08:21:20: Required attribute sys_updated_on is missing in CI type cmdb_ci_lb_service[cmdb_ci_lb_service]I turned mandatory f...
How are the Knowledge article visibility is controlled, is it based on user criteria or Domain? Is the user criteria define at knowledge article level or knowledge base level?for example: I have customer specifc articles in my knowledge base whics ha
How to be control the Knowledge access for internal vs external clients? How are the Knowledge article visibility is controlled, is it based on user criteria or Domain? Is the user criteria define at knowledge article level or knowledge base level?fo...
Resolved! No. of Incidents opened and resolved per month
I am new to servicenow. how I can create report on Incidents opened and resolved per month?? can anyone provide me the solution.??
