Remove approval and reflect in workflow

[hartr]

I'm looking for a way to manually remove or cancel a group approval that has been added by workflow. I can set the approval status to "No Longer Required" but that doesn't get communicated to the workflow so it waits forever for that record to either be approved or rejected. Can anyone advise how I can achieve this ?
Thanks

[hartr]

Thanks or your help - I've tried the business rule on demo to see if the workflow will update but no joy i'm afraid. It certainly makes sense that if you manually change the group approval record to "not required" that a business fires that sets all the user approvals to not required, and another that tells the workflow to update, but unfortunately it doesn't seem to work the Workflow still ignores the group approval status .....

[sherman_1206]

How is the group approval on the workflow configured?

[hartr]

It was added as a condition on the group approval - see the comprehensive change workflow on service-now.com/demo . It got wiped when demo was refreshed, but i've recreated it. THANKS !

[hartr]

Anyone got any idea how to get this working ? Thanks

[sherman_1206]

You still have not quite explained how the "manually remove approval" action would be performed.

Is this in the form of a requested approver opening their approval record and marking it as "no longer required"?

Do you see this happening in some other capacity?