Remove Choose Options from Order Guide
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12-18-2020 04:09 AM
Hi Team,
We have a order guide where we need to remove the choose options ,is there any way do it.
Thanks,
Karan

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12-18-2020 05:25 AM
Hi. Please use a Client script. The g_form API has a method 'removeOption'. Remove all the options you want to remove.
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Martin Ivanov
ServiceNow MVP 2023, 2024
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12-18-2020 05:31 AM

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12-20-2020 08:13 AM
Hi. Were you able to achieve what you were aiming for?
Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024

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12-18-2020 05:38 AM
Well. That's a bit hardcore 🙂 First, you have to collect all your data in the first step (don't have any variables on the RITMS you want to submit). Then you have to clone the OOTB Order guide widget and make some customizations to the html, client and server script. I have done something similar, but removing the third step (Summary).
Here is some information on the topic. But be carefull!
Please Mark Correct and Helpful
Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024