Resolved! users with one of the role should be able to edit the field in list view.
Hi , We have one field in list view it is read only .and users with one of the role should be able to edit it. can we achieve it by Business rule. kindly help .
Forum Posts
Retain Data for import set table for longer time
By Default, import set table can hold data for 7 days. Is there a way to hold data for a longer period of time?
How to change state option based on UI action
My Requirement is for example : when i click on awaiting approval button(UI ACTION BUTTON) in the form then state field should change to awaiting approval
Resolved! Automatically populate a user ID created by flow designer in to a variable with reference field?
Hi,I created a flow designer which creates a user record and there is a variable called ID(Reference field) on catalog item which gets populated on RITM.now after the workflow approvals the user record gets created (through flow designer) and that cr...
Resolved! Error : Tour ended because the next step was not found.
Hello Team, When i click on Begin Tour Ui action(PFA) it's waiting for sometime an showing "Tour ended because the next step was not found." and I'm unable to load the portal (PFA). Could someone please help to load the portal. Thanks,
Resolved! How to Configure the Phone number (E164) type field
Hi All, I had a requirement to remove and add some choice for the field phone number E164 type field. I have configured this field I can see some location choice has been automatically available under this drop down. In that I need to remove North Am...
Resolved! Restrict email notification to a particular group when incident raised from Service Portal
Hi All, I have a requirement. When incident is raised from portal, the incident is assigned to a particular group. We do not want the group to be notified. But, if the incident is not raised from portal and assignment group can be anything, at that t...
Resolved! Create each task for every entry on Multi Row Variable Set (MRVS)
I am trying to create each task for every entry on the multi-row variable set. I am using flow designer to achieve but it doesn't work, please let me know if there is any other way to get through this
Add more currencies
Hi All, How can we add more currencies in the list of currency type field? OOTB we have 5 currencies listed Attached is the screenshot Thanks
Is it possible to set "Table of Content" default font size 12 in Knowledge Article Editor?
Table of Content should have default font size 12 in Knowledge Article Editor. With the OOTB Table of Content is having default size 8. can we change the default value? Steps: Select any heading from Paragraph dropdown.Click on table of contents
Resolved! Related list needs to be shown
We have Created related list and we want to show that related list to only with Particular 4 groups , apart of 4 groups no other groups can see that relatedlist option how do I achieve this requirement ?
Resolved! Additional Comments are not visible in RITM as well as Change forms after new state
Additional comments field is not visible in change form after moving the RITM and Change from 'New' state whereas work notes field is visible. Is this OOB functionality? If yes, how it is done? is it via client script or UI policy or ACLs or any sett...
Resolved! Monthly hotfix/security patch testing best practice
I haven't stumbled across this yet. But has anyone done a write up on the best practice when testing the monthly hotfixes/patches applied to the instances? Personally I've never run into a situation where these affected any instance I've maintained n...
What makes knowledge state moves to Pending Retired and Retired State in Knowledge?
Hi Community, I was checking on knowledge records for 'Pending retirement' state but when I'm clicking on Retire UI Action ,it's directly going to Retired State (not on pending retirement).Even I tried with the existing knowledge records which are in...
Modal window in Portal widget
Hello, I have a requirement to display modal window along with catalog Name and Description whenever user clicks View Details in Recent & Popular items widget. I have created a modal window with static title and body. Can anyone guide me to pass Cat...
