Remove groups

Ravel
Kilo Contributor

Hello,

I was asked to remove some groups. 

I think it would be better to disable the groups than completely delete it. But I am wondering if I do so some workflow associated to these groups, or some opened ticked will be affected and caused some mess in the system.

It would be possible as well that the names of these groups are hard-coded somewhere. So how to check that ?

Do you have some suggestions or recommendations which should draw my attention ?

MR

1 ACCEPTED SOLUTION

Matt Saxton - G
Kilo Guru

Ravel,

 

As Allen stated is never a good idea. However sometimes necessary. I use a global search tool on share to search for hardcoded sysid's of groups. 

It will also search inside of workflows which is a lifesaver in this case. 

 

https://developer.servicenow.com/app.do#!/share/contents/1176688_fetchcode_an_instance_code_search_u...

 

Give it a try.

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11 REPLIES 11

hi again,

I have a question regarding the Fetchcode. I am not sure if I should ask you or someone else, but I try.... 🙂

I could see that it was developped under Kingston, I have just tried it with London and it works. But my question is more related to the future version. Do you know if it will be maintained or not over the different versions.

 

Thanks

Ravel

Hi Matt,

 

The appli is awasome.

It works. Thanks again

 

Ravel