Remove hints

Mazin AliKarar
Mega Expert

Dear all,

 

We have upgraded to London release and I would like to remove the hints marked in yellow. Please let me know how to remove them. 

Thank you in advance. 

 

find_real_file.png

1 ACCEPTED SOLUTION

Hello,

This is because you have enabled accessibility in your user preferences. This is a user level preference and you could deactivate it from the gear icon of your instance. 

Read more about it here: https://docs.servicenow.com/bundle/london-platform-user-interface/page/administer/accessibility-508-compliance/concept/c_SetUpSect508ComplianceFeature.html

View solution in original post

7 REPLIES 7

Yogish Naik1
Kilo Guru
Right click of that field that you wanted to hide hint.. Configure Label - > Hint option will be there clear the hint value

Hello Yogish, 

Even i have the similar query but in opposite i want to enable these but when am adding hint i am not getting those help icons, am i missing anything?

 

Thanks,

Siva

Dear Yogish,

 

I have cleared the Hint field, but the hint on the incident form is still there. 

See the below two screenshot for the incident field "number".

find_real_file.png

find_real_file.png

Hello,

This is because you have enabled accessibility in your user preferences. This is a user level preference and you could deactivate it from the gear icon of your instance. 

Read more about it here: https://docs.servicenow.com/bundle/london-platform-user-interface/page/administer/accessibility-508-compliance/concept/c_SetUpSect508ComplianceFeature.html