Remove hints

Mazin AliKarar · ‎01-05-2019

Dear all,

We have upgraded to London release and I would like to remove the hints marked in yellow. Please let me know how to remove them.

Thank you in advance.

Alikutty A · ‎01-06-2019

Hello,

This is because you have enabled accessibility in your user preferences. This is a user level preference and you could deactivate it from the gear icon of your instance.

Read more about it here: https://docs.servicenow.com/bundle/london-platform-user-interface/page/administer/accessibility-508-compliance/concept/c_SetUpSect508ComplianceFeature.html

View solution in original post

Yogish Naik1 · ‎01-05-2019

Right click of that field that you wanted to hide hint.. Configure Label - > Hint option will be there clear the hint value

siva_ · ‎01-05-2019

Hello Yogish,

Even i have the similar query but in opposite i want to enable these but when am adding hint i am not getting those help icons, am i missing anything?

Thanks,

Siva

Mazin AliKarar · ‎01-05-2019

Dear Yogish,

I have cleared the Hint field, but the hint on the incident form is still there.

See the below two screenshot for the incident field "number".

Alikutty A · ‎01-06-2019

Hello,

This is because you have enabled accessibility in your user preferences. This is a user level preference and you could deactivate it from the gear icon of your instance.

Read more about it here: https://docs.servicenow.com/bundle/london-platform-user-interface/page/administer/accessibility-508-compliance/concept/c_SetUpSect508ComplianceFeature.html