Remove or modify the Help icon tool tip message for mandatory field

[kirandhobale]

On the servicenow ITSM forms like incident, problem and change, there are few mandatory fields. On those mandatory fields, question mark icon is there with the default help text like (mandatory- preloaded with saved data). Can we remove the the default help text from those field or can we modify that text. 

Is this the right approach to do this modifications ?

Also whenever we add any hint message to any field it show after that default message.

[Sandeep Rajput]

@kirandhobale Can you share a screenshot here?

[Dr Atul G- LNG · Accepted solution]

Hi @kirandhobale 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0750499#:~:text=They%20cannot....