Remove the approvals from the contract workflow

[Nagashree5]

Hi all,

Does anyone know if we can remove the approval process from the Contract Workflow?

[Deepak Shaerma]

Hi @Nagashree5 
open your workflow editor  and search for the workflow, and simply remove the nodes from approval task and join them according to your flow functionality.
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Deepak Sharma 

[Nagashree5]

Hi @Deepak Shaerma,

I have tried it and it isn't working.

[Deepak Shaerma]

Hi @Nagashree5 ,

then, you need to debug your workflow and entirely check the overall workflow. --> Verify that any conditions set on transitions or activities leading into and out of the approval activities are correctly configured-->ServiceNow provides logs that can help you trace the execution of workflows. Go to Workflow > Workflow Log or System Logs > Workflow Contexts to find logs related to your workflow executions. These logs can offer insights into where the workflow might be failing or getting stuck.--->Double-check any custom scripts or conditions within the approval activities. ---> There could be Business Rules or UI Policies that interfere with the execution of your workflow. Review any that are related to the Contract or Approval tables to ensure they’re not conflicting with your workflow logic.
Please Mark this Helpful and Accepted Solution. If this Helps you to understand. This will help both the community and me..
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Thanks & Regards 
Deepak Sharma 

[Sujit Jadhav]

Hello @Nagashree5 ,

To remove the approval process from the Contract Workflow in ServiceNow, you'll need to modify the workflow definition. Here's a general outline of the steps:

1. Navigate to Workflow Editor:

   • Go to the ServiceNow instance and open the Workflow Editor.
   • You can find it by navigating to Workflow > Workflow Editor  in the application navigator.

2. Locate Contract Workflow:

   • Find the Contract Workflow in the list of workflows.
   • This might be named something like "Contract Management" or "Contract Approval".

3. Edit Workflow:

   • Open the Contract Workflow for editing.

4. Remove Approval Activities:

   • Look for the approval activities within the workflow.
   • Typically, these are represented as "Approval" or "Approval - User" activities.
   • Remove these approval activities from the workflow by selecting them and deleting them.

5. Save Changes:

   • After removing the approval activities, save the changes to the workflow.

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Regards,

Sujit