Replacing a word in notification using system property without hard coding.
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06-15-2025 06:55 AM - edited 06-15-2025 11:08 PM
Hi All,
The same email script and email template is used in about 7 to 8 Notifications that's why I am using system properties except hard coding . I have mentioned the Email scripts used in notification and email layout of email template for your reference .
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06-15-2025 08:20 AM
You need to use the system property value in the place where you want to replace the word CPS.
Share the pic of NAM_CMDBUtils script include.
Currently you are using the output from that script include.
Regards,
Siva
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06-15-2025 11:58 PM
Sorry but you didn't share any details in your question
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader