Report Assignment group history

[ashep99]

Hi,

I need to be able to show in a table the assignment groups each incident went through from start to finish. I think I am close but just can't seem to get it nailed. I keep getting the value other team agent and I just want it to list out all the teams it has touched. Please can someone put me out of my misery?....Please don't come with coding a solution.

[manish64]

https://community.servicenow.com/community?id=community_question&sys_id=6b990fa5db5cdbc01dcaf3231f9619ea this link will help you

[ashep99 · Accepted solution]

Thankyou. I worked this out using a multilevel pivot