How to call scheduled job from business rule
How to call scheduled job from business rule
Forum Posts
Change Calendar Report
When using Planned Start Date on the Calendar report for Change Requests, the report automatically shows the CHG from Start Date to End Date. This may cross multiple days based on Start / End Date. Is there a way to show only the Planned Start Date...
Report Of Active Users Using Homepages
Is there a method, by way of a report, where you can find out whether all active users are using Homepages instead of Dashboards? I thought the Paris upgrade changed that, but we still have users that are using the Homepage.
Need help with auto-populating SC_Task Due Date field with the Value from a form date field
Hello all, I have a requirement to auto-populate the Task Due Date with the Return Call Due entered on the form. ______________________________________________________ Any help will be appreciated.
Resolved! LDAP Import creating empty users
We currently run a nightly user import/update with LDAP, and starting in October 2023, it started importing 113 users (all are managers/supervisors in 1 location) every night and re-imports them the next night, adding on top of the previous day, so e...
Service Operations Workspace - Agents cannot see Response Templates
We are testing the Virtual Agent in our development instance. We have the chat working. Agents are able to receive chat requests and interact with the user. They are unable to access the response templates (/r ) though. They can access them if they ...
Resolved! How to count the number of full-width characters
I would like to know how to count the number of full-width characters among the full-width half-width characters entered in a column in onChange of the client script.Could you please tell me?
Display contents of a HTML field from change form in email body
Hi All, I would like to request for a help. I would like to display contents of a HTML field( a custom field created ) from change form in email body. The ${field_name} does not work. Is there a way to achieve this. Thanks and RegardsSourabh
UI Action Condition for custom table state filed choices
Hi, I have an requirement to make it UI Action available when state value is 17,18 &19 and user is member of the "Network" and "Software" groups. I have written the below ui action condition, but it's not working as expected. Please help & correct me...
ACLS in Vancouver - Local or Existing
Hi All - After upgrading to Vancouver, In ACLS I observed there is local and existing. What does local and existing means. Is there any documentation for this. Thanks!
Copy Data from Excel Attachment and Paste it in a variable for a particular Catalog Item
Hi All, I have a catalog item, where the end user will upload an excel file attachment. It will automatically capture the data from the excel file and store it in a comma separated format in a variable. How to achieve this requirement. Any script or ...
UI Policy not working properly for values set by catalog client scripts
In the record producer I have few fields in that two fields I have one is checkbox, and another is choice field so once the user clicks on checkbox the choice field should be visible that is working properly if I clicked on checkbox but there is an a...
Need to restrict a list collector field up to 10 choices in on change
Can any one provide the script to restrict the choices to 10 in list collector variable for on change client script.
Flow failed with the error M,Detail: Unexpected token: M
Flow failed with the error :M,Detail: Unexpected token: M. This error we got in the spoke while we are fetching some information from the microsoft.We have one more action above this spoke which returns the incidents. We have observed that some incid...
Show Help Text in a Catalog Item only when Sub-Category choice Value is 'User Access'
I've one catalog Item where there are 2 Drop Down Choice fields called as 'Category' and Sub Category'. All the choice fields in Sub Category are depended upon Category Choice List values.However, there is one Choice list value in Sub Category exist ...
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