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Tile label on widget

 Hi everyone, does anyone knows how to add the label on the tile widget?For example, on the screenshot below. The blue and orange ones does not have a label but the green one has (In Progress). When I hover to blue and orange, I will see what does it...

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tindiz by Giga Guru
  • 176 Views
  • 2 replies
  • 0 helpfuls

How do I keep dev instance awake always?

I have a requirement where ServiceNow's developer account is accessed via REST API.However, after some time of inactivity, the dev instance goes into hibernation, due to which ServiceNow REST calls don't work. Hence, is there any API to wake up the i...

Sg001 by Kilo Contributor
  • 1225 Views
  • 6 replies
  • 4 helpfuls

workflow user activity check code

Hi all  i have written this code in user activity if requester is inactive user so on the basis of inactive user i am running this code but only else part run that user is not found where i am doing mistake var answer = []; var requested = current.va...

dheeru_1994 by Tera Contributor
  • 323 Views
  • 9 replies
  • 0 helpfuls

Resolved! Restricting manual approvals to specific users

Hello, I'm looking to restrict the manual approval options to only users with the role of "approver_user". Currently, when we manually add a new approval it shows the entire list of users which is causing errors and the directive has been changed to ...

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mike_m35 by Tera Contributor
  • 642 Views
  • 3 replies
  • 1 helpfuls

Resolved! Update Incident to be child of first created INC

Im trying to find a solution preferably with flow designer that i can query the Incident table. If there is a record that has a value in the custom field u_uniquefailureid that matches to any other INC that it would then update the oldest or first cr...

Resolved! Update Sets for On-call Schedules

On-Call schedules will mostly be maintained in production by the shift managers for each team; however, the System Admins are creating initial schedules in a lower environment for testing purposes and then moving up to prod. We successfully added mos...

Prevent duplicate requests from being submitted

I want to avoid end users creating duplicate requests if they've already made a submission by displaying a message that informs them of the duplicate request. To achieve this, I tried replicating a Catalog Client Script + Ajax example I found on this...