Report of Catalog Item with no SLA

[NtokozoEmmK]

Hi

Which table source can I use to create a report of Catalog Items with no SLA?

Kind regards

[Dr Atul G- LNG]

task_sla is the one that contains the information, with conditions like number, start, and RITM

[Tanushree Maiti]

Hi @NtokozoEmmK 

You can create a report based on the sc_req_item table

with related list condition as below:

Please also ensure to create a report that have the aggregation possibility:

[Dr Atul G- LNG]

Yes, you are right, @Tanushree Maiti.

The question was that the RITM didn’t have an SLA, so your approach worked

@NtokozoEmmK 

[Ankur Bawiskar]

@NtokozoEmmK 

this link has approach from @AndersBGS from 2024

How to get a list of all catalog items that does not have an SLA attached to it 

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