ServiceNow Knowledge Management and SharePointHi

RS7
Tera Contributor

3 weeks ago

Hi All,

1) I have knowledge articles stored in ServiceNow Knowledge Management

2) I want these articles to be shown in a SharePoint website. This as SharePoint front end offers many more widgets and allows a better User experience.

 

Is there any article describing if the above is possible? 

 

0 Helpfuls
  • 335 Views
1 REPLY 1

Tanushree Maiti
Kilo Patron

3 weeks ago - last edited 3 weeks ago

Hi @RS7 

Microsoft provides the ServiceNow Graph Connector to allow integration between Sharepoint and ServiceNow.

The ServiceNow Graph connector allows your organization to index knowledge-based articles visible to users according to the user criteria permissions within your organization. After you configure the connector and index content from ServiceNow, users can search for the articles from any Microsoft Search client.

 

Refer this KB:  https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0958292

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
0 Helpfuls