Report on Affected CI's

Blaze2 · ‎07-28-2016

I have a request to report on Affected CI's from a Change request.

In Test I was able to find Affected CI table, but it is not in Production.

The Report that I want would give me something similar to below. (Mind you it is not giving me the result, but it is the format that I want.)

I would ilke the affected CI's on the left, and the corresponding Change Request on the Right.

Anyone know what I should try, or even how to move the table over from Test to Prod? I tried exporting to XML, but it was not successful

Chuck Tomasi · ‎07-28-2016

Hi Blaze,

You need to select the columns from the column picker on the right of the header.

Also, double check the table. You are looking at one for service management CIs affected, this is different than the base table task_ci (Affected CIs.)

By default, Change Request uses task_ci.

View solution in original post

Phil32 · ‎11-15-2017

We are running Helsinki and ended up finding the affected CIs list under task_ci [CIs Affected]