- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-17-2023 05:01 AM
Hello,
I have a user who cannot see a report on table "change_task", the following error message is displayed: Access to this content is denied based on report_view ACLs.
I have checked the report_view ACLs, I have only 2 ACLs the first one requires "itil" role and the other one requires "snc_internal" and my user has both roles.
I checked also the business rules and I don't have any on-query business rules.
For information when I added the role "project_user" to my user, he had access to the report but I don't know where is this restriction to have the role "project_user" to be able to see the report..
Thank you in advance
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-17-2023 07:17 AM
The group by is on the active field so it won't cause a problem.
I found that the report's type is multi-level pivot table and it requires 2 fields (column and row) that are in another table which has an ACL report_view with the role "project_user" inherited from another table.
To resolve this, I've created a new ACL report view on the table containing the 2 fields.
Thank you for your help 🙂

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-17-2023 06:00 AM
Hi,
Can you try removing the GroupBy clause once, if any & run the report.