Report on Users that have the ITIL role but are not part of the ITIL role groups

Andrew Milizia
Tera Contributor

We have two groups that grant the ITIL role and I am trying to find a way to report on users that have the ITIL role, but are not part of either of those two groups.  This way I can see if it's coming from a different group they are a part of or had the role granted to them directly.

 

Thank you!

5 REPLIES 5

Jaspal Singh
Mega Patron
Mega Patron

Hi Andrew,

You can simply apply a filter on Group table as below.

JaspalSingh_0-1705593879197.png

 

replace the name of groups accordingly in the filter and you get what you expect.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Andrew Milizia 

 

Try this

 

LearnNGrowAtul_0-1705594183156.png

 

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Andrew Milizia
Tera Contributor

Hello again,

 

This ALMOST works.  I need to see the USERS that have the role but are not part of the two groups, not just the groups that have the role.

In that case apply filter on Group Membership table as below.

JaspalSingh_0-1705595100272.png

ensure you select group name accordingly