report_view ACL for Contract Workspace dashboard

Bastian_E
Tera Expert

Hi, please see the attached image. I got errors in most reports in Contract Workspace, but found in documentation to add the role sn_cm_core.contract_report_viewer - and it solved most of it. But "Review tasks" is still showing the error message. I'm just wondering where I can find the appropriate roles to add for this? I opened up the Workspace in UI Builder to try and find anything, but I think I'm looking in the wrong place since I couldn't really access the metrics configuration from the main view there.

Any help would be appreciated. Thank you.

1 ACCEPTED SOLUTION

@Bastian_E 

when you click Unassigned there is data source configured on right side

it tells which table it's bringing data from

check ACL for that table

Ensure your user satisfies table.None READ and report_view ACL on that table

AnkurBawiskar_0-1746599897693.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

10 REPLIES 10

Ankur Bawiskar
Tera Patron
Tera Patron

@Bastian_E 

Does that user have read access to the table shown in that widget section?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

That's what I'm trying to check and need help with.

@Bastian_E 

is that an OOTB workspace or custom one?

check the landing page and there you should find the report widget

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

It's all OOB. Can't find a landing page.

Bastian_E_0-1746599244822.png


Opening Contract Workspace in UI Builder shows this:

Bastian_E_1-1746599355562.png

But when checking "Unassigned" for example, I can't find anything about access or roles in here.

@Bastian_E 

when you click Unassigned there is data source configured on right side

it tells which table it's bringing data from

check ACL for that table

Ensure your user satisfies table.None READ and report_view ACL on that table

AnkurBawiskar_0-1746599897693.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader