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04-28-2025 01:42 AM
Hi, please see the attached image. I got errors in most reports in Contract Workspace, but found in documentation to add the role sn_cm_core.contract_report_viewer - and it solved most of it. But "Review tasks" is still showing the error message. I'm just wondering where I can find the appropriate roles to add for this? I opened up the Workspace in UI Builder to try and find anything, but I think I'm looking in the wrong place since I couldn't really access the metrics configuration from the main view there.
Any help would be appreciated. Thank you.
Solved! Go to Solution.
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05-06-2025 11:39 PM
when you click Unassigned there is data source configured on right side
it tells which table it's bringing data from
check ACL for that table
Ensure your user satisfies table.None READ and report_view ACL on that table
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-28-2025 02:18 AM
Does that user have read access to the table shown in that widget section?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-28-2025 03:46 AM
That's what I'm trying to check and need help with.
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04-28-2025 03:59 AM
is that an OOTB workspace or custom one?
check the landing page and there you should find the report widget
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-06-2025 11:30 PM
It's all OOB. Can't find a landing page.
Opening Contract Workspace in UI Builder shows this:
But when checking "Unassigned" for example, I can't find anything about access or roles in here.
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05-06-2025 11:39 PM
when you click Unassigned there is data source configured on right side
it tells which table it's bringing data from
check ACL for that table
Ensure your user satisfies table.None READ and report_view ACL on that table
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader