Report_view ACL
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‎11-08-2023 08:16 AM
I am currently trying to analyse my Report ACLs between my Dev and Prod instances.
i have one group of users that can see the reports in one but not in the other.
the report are identical
they have the same roles and groups attached to their profiles
i have compared the access roles table between the 2 for the roles assigned to the users
but i cannot figure out why in one instance they can see the output and the other they get denied based on report_view ACLs
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‎11-08-2023 11:36 AM
Who can see the report? dev or the prod group
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‎11-09-2023 01:29 AM
Hi @Ross Walker
It is not easy to find out but check all the roles for that group , sometime it happens that someone give role in prod directly. Also check is any ACL on that table level ?
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎11-09-2023 02:44 AM
Hello @Ross Walker ,
can you share with us a capture of message who appears when you try your implementation ?
I ask you that because i think your issue is relative to "report on" ACL but i not sure.
Regards,
Donald DJA
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‎11-09-2023 04:14 AM