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Reports are not visible to some users

Madhan007
Tera Contributor

Hi Everyone,
We have a Dashboard with some List type reports on Idea(idea) table. The records in the reports are grouped by business_unit.description field.(Business unit is a field in idea table referencing business_unit table). Reports and Dashboards are shared to the user. I checked read, report_view,query_range ACLs, Query Business rules on both idea and business_unit tables and user satisfy all the conditions, still the report is throwing this error

Madhan007_0-1762451931043.png

Note : User is accessing the report in Native UI and not in workspace and user was able to access those reports untill a day ago and we have not made any changes to the reports or the tables.

Any Insights into this is highly appreciated. Thanks in Advance!

7 REPLIES 7

SVimes
Kilo Sage

If you can, turn on the ACL debugger (Debug All Security) then impersonate the user. The ACL debugger should continue to run while you are impersonated and allow you to see more clearly which ACL(s) might be causing the problem.

Sable Vimes - CSA

Madhan007
Tera Contributor

Madhan007_5-1762666552903.png
tried that as well. 

 

Madhan007
Tera Contributor

Hey @SVimes , Thanks for the reply.
The user can see the list of records but cant see the records when grouped by. Is there any ACL type that restricts the grouping of records ?

It's not that the ACL restricts the grouping of records explicitly. It is that the field you want to use to group has restricted access. If you can't read it, how do you group with it? Does that make sense?

 

So, you want to look for an ACL that has <table_name>.<field_name> and <table_name>.* most likely since they do have access to the table but not that specific field.

Sable Vimes - CSA