reporting issue

pramn · ‎08-20-2024

Team

what could be the reason customer is getting blank reports?

even i checked conditions and every thing is fine

Dr Atul G- LNG · ‎08-20-2024

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0788230#:~:text=The%20user%20....

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎08-20-2024

Hi @pramn

What type of report it is? is it on SN or your sending via email?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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pramn · ‎08-20-2024

Its a scheduled reports

Dr Atul G- LNG · ‎08-20-2024

Okay... What type of report? Also add yourself in email and see is it working for you or not?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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pramn · ‎08-20-2024

earlier customer use to get the repots however last 1 week he is getting blanked report