Reports & dashboard

Alain Poirier
Kilo Contributor

‎09-18-2024 04:15 AM

I am using Servicenow report to create a dashboard. the source type used is Table and the table is Task [task]. I can create the report, however, when i used the task condition State not in (Closed Complete, Closed Incomplete, Closed Skipped, Deferred, Completed, Resolved), the state Resolved still display in the results list. Why?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎09-18-2024 05:49 AM

Hi @Alain Poirier 

 

Try to filter out the results based non Task type and you will see which task type is having this state.

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Dr. Atul G. - Learn N Grow Together
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