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‎09-18-2024 04:15 AM
I am using Servicenow report to create a dashboard. the source type used is Table and the table is Task [task]. I can create the report, however, when i used the task condition State not in (Closed Complete, Closed Incomplete, Closed Skipped, Deferred, Completed, Resolved), the state Resolved still display in the results list. Why?
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‎09-18-2024 05:49 AM
Try to filter out the results based non Task type and you will see which task type is having this state.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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