Reports Tickets created on last week days (should count from Saturday to friday not sunday to Saturday)

[akhila13]

Reports Tickets created on last week days (should count from Saturday to friday not sunday to Saturday)

[Joaquin Campos]

Hi Akhila,

Not sure if your issue is related with the day that the week begins. You can configure that weeks start either on Sundays or Mondays.

Here a link with all information:

https://docs.servicenow.com/bundle/geneva-performance-analytics-and-reporting/page/use/basic_reporti...

Hope it helps!

Joaquín

[akhila13]

only for a specific report i want to change it like this.If we change caledner it will affect all reports right

[Joaquin Campos]

Hi Akhila,

Indeed those are system properties so would be applied globally to all reports. If only needed for a specific report then I can only think about a trend report where trend is based on creation date and filtering by trend on specific week days. Here an example below with incidents created only on Mondays and Tuesdays.

Hope it helps!