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レコードの自動採番について

■テーブルA taskテーブルを継承し、プリフィックス(PREFIXA)を設定 既にPREFIXA001のレコードが存在 ■テーブルB taskテーブルを継承し、プリフィックスは未設定(TASK)※taskテーブルのデフォルト 上記の状態で、テーブルBの新規レコードを作成した際に、テーブルAのレコードに対して連番(PREFIXA002)を取得して、テーブルBのレコード番号として自動採番することは可能でしょうか。可能である場合、その取得方法(スクリプト)を教えていただけますでしょうか。

Resolved! Remove next line from string

Hi All,  I want to remove everything after new line from custom field.  I am using This field transform script. answer = (function transformEntry(source) {var GR = source.u_description.toString();var index = GR.indexOf("Fault Offset:");var event = GR...

Resolved! Knowledge article link is not redirecting to SSO login

We have SSO set up on our instance.  When clicking a link to a KB article, we get the "You do not have sufficient privileges to access this knowledge item" page if not already logged in to ServiceNow.  It does not redirect to the SSO sign in page.  W...

vinod18 by Tera Contributor
  • 2855 Views
  • 4 replies
  • 2 helpfuls

Add Additional Assignee to Incident Form

I have a user story that I am working on for a client with the following specifications. I know that the additional assignee field can be configured to the form using list layout (1), but could use some guidance for (2-5). Any tips/advice is apprecia...

davibow by Tera Contributor
  • 2514 Views
  • 1 replies
  • 1 helpfuls

Resolved! I want to edit the module field name

Hi,On the incident form, there is a module field and right clicked and selecting the configure Label there showing see the below screenshot.I changed the Application from Global to ActiveControl DevOps Integration application. And it was editable and...

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ak49 by Tera Contributor
  • 2020 Views
  • 4 replies
  • 1 helpfuls

UI Action for Request Approval button for change

Hi All, 'Request Approval' button is not working if change type is Retro or Emergency.'Request Approval' button is working if change type is Normal. The existing code for is shown below. When you update the 'Approval Group' field in the change form w...

Suresh_32 by Tera Expert
  • 2727 Views
  • 5 replies
  • 0 helpfuls

Resolved! Triggering schedule report from a server side script

hello experts,I want to trigger a schedule report from a server side script. For the time being i am triggering it using background script for testing. Following is the script attached. Can any1 tell me what is wrong in the script. If i trigger it ma...

Deepika54 by Tera Contributor
  • 1814 Views
  • 1 replies
  • 1 helpfuls

how to set alert text in red color

How to set alert text in red colori have requirement on ui page on click of check box field alert should be visible in red text 

shweta14 by Tera Contributor
  • 1929 Views
  • 3 replies
  • 0 helpfuls

setLimit(1); performance issue

Hi All When we are triggering multiple times this table it's not updating the records every time,For example, if we trigger 5 times this BR simultaneously by 5 people it will work for half of the time only.Any solution for this kind of performance is...

jobin1 by Tera Expert
  • 1898 Views
  • 4 replies
  • 0 helpfuls

running a flow/workflow only once

Hello experts, i am stuck on a use case.I have a table in which  at a time many records are getting inserted,for example at first 56 then 79 etc records got inseted i.e the count is dynamic. Now i need to send only a single email after the record ins...

Deepika54 by Tera Contributor
  • 1877 Views
  • 4 replies
  • 1 helpfuls

Change management - Crawl Walk Run

Hi!  Doing an implementation of change management for a customer with rather basic current process, but growth ambitions. Looking for some crawl-walk-run material to get input on what what is a must-have in the initial implementation and what can be ...

Resolved! Add multiple users into the group from catalogue form.

We have a catalogue form with a field name "select the users" type of "list collector" and a reference to the sys_user table, as well as a field with a "select the group" type of "reference" and a reference to the sys_user_group table. When multiple ...

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Sravani47 by Tera Contributor
  • 3800 Views
  • 18 replies
  • 1 helpfuls