Hi All, I have created a HTML document template which is a PDF. The document is not stored in the attachment table, it is in sn_doc_template table in the form of template written on the Custom RITM table. Every time the template consumes the variable...
Hi, My requirement is submit a request for laptop using Service catalog . A task will be created to deliver the Laptop. Fulfillment teams has to respond to the task . I have added a asset variable on the catalog task to select the asset. fulfillment...
Hello All, How to Bypass the mandatory fields when rejecting the demand record using UI action , How can we achieve this ? Thank you.
Hi All,I have few queries on Async and Sync calls we use in ServiceNow/Javascript1. How to make synchronous calls to async?2. What are different ways to make asynchronous calls in Servicenow?3. How to print JSON with below format.(Show incidents assi...
Hi,In the Catalog item i want to perform Date validation it will only accept Past or current date. I have field called Issue date: i want to put validation is it will accept only Past date (or) Current or Today date. Thanks,
Hello-I have a label variable with 6 checkbox variables underneath that are visible once a user selects their application they are requesting access to, in this case Trackwise, and I would like to make 1 required. The checkboxes have a list collector...
We have one Catalog Item where Model Names is a list collector variable, which gives the list of model name based on Manufacture, Category, SubCategory and Model type the user selected on the request form. Earlier we have added req qual condition on ...
I noticed a Discuss and Follow button on the Incident and Change Request banner of the form after upgrading to Vancouver. Questions: Is this a new feature of Vancouver? What is the functionality of these buttons? Could someone point me to the docume...
Hi Experts, Can anyone guide me in adding a journal input field 'Work notes' for cmdb_ci table and its child tables. Is there any script to automate and configure the form for all child tables ,to show up the work notes fields . Thanks
HelloI have the Location variable, referring to 'cmn_location', and also have a Related list on 'cmn_location' that is Cost Center and referring to 'u_m2m_cmn_location_cmn_costcntr'.On Selection of Location, that filters the cost center and shows the...
I have deactiavated the OOB flow 'Step based request fulfillment' and now I want to reactivate it. But the activate button is greyed out. Any idea how do I reactivate OOB flows ?
While I am running automated test frame work, iam getting this error. What to do ? How to resolve this?
When the Change Request moves from Authorize to Scheduled state then Approval gets generated, if we reject the approval then the incident work notes must get updated that the 'Change has been rejected for the incident'. Please help me to figure out t...
Hello ServiceNow Family,Good day! How to make attachment mandatory for a specific choice(Choice 2) in a catalog item.But for other choices this should not be a mandatory.Please help... Thanks,Rajesh
I created a group of VIP's we do not want to receive any email notifications. I can create a condition per table in Notification Filter > Unsubscribe but when I try to create one globally I don't have an option to select the group. Is there another w...
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