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Aut flush / cleanup table

Hi guys Are there any recommendation on the number of seconds that you can set on the "Auto Flush" especially for the sys_log tabel? Right now its 90 days - don't even know if that it OOTB. Thanks in advanceSøren

Resolved! Database view for task_sla, sc_task and incident tables

Hello everybody,  I want to create a database view where to see data from the following tables: task_sla, sc_task and incident - as I need to be able to see all task_sla associated with Incidents and Catalog tasks on the same view, together with the ...

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Resolved! Reference qualifier condition

Hi Guys I have a form Where it has three fields: Requester (sys_user)Requested For (sys_user)Return Machine (cmdb_ci_computer) When I select the return machine, it retrieves from the requester field (myself) instead of Requested ForHow do I retrieve ...

Community Alums by Community Alums  
  • 533 Views
  • 3 replies
  • 0 helpfuls

Display an Error message on clicking the button.

Hi, I have a requirement, in APM record there is section called relations and there is button named edit relationships...if I click the button it redirects to different page to edit relations...now for records which are in retired or transferred stat...

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suuriya by Tera Contributor
  • 501 Views
  • 5 replies
  • 0 helpfuls

Resolved! show asset details according requested for (reference qualifier)

Hi Team, I have two variable requested for(reference filed  referring to sys_user ) and asset (reference filed  referring to sys_user).My requirement is when I click on reference field it should only show those asset which is assignee to requested fo...

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lucky24 by Tera Contributor
  • 479 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to display popup message when variable attachment is not selected

Hi All,I have created a variable named Attachment1 and the type as Attachment in record producer. I made it mandatory.When someone submits the request via record producer, it has to display a message "Please fill the attachment along with screenshot ...

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Renu9 by Tera Contributor
  • 632 Views
  • 1 replies
  • 1 helpfuls

How to send attachements in email

Hi All, In RITM i have some attachments after approving RITM i need send those attachments in email. for each RITM i have different attachments. How can i achieve this using notification

Automated data imports for different tables

Creation of Platform Page for Bulk Imports:1.User should be able to select the table (Incident and Problem)2. They should have the ability either create or update records3. When Create is selected, the templet for create should be available. Same wit...

Hemanth267 by Tera Contributor
  • 308 Views
  • 1 replies
  • 0 helpfuls