Request approval button is missing in change request?

apennock · ‎08-05-2016

Request approval button is missing in change request? I have check Biz rules, workflow and UI policies. They are Identical to the ones in my dev which working but prod is not. Any help would be appricated.

Pradeep Sharma · ‎08-05-2016

Thanks for the update Alex.

Please check if this is excluded based on views. More info under section 4.3 here.

UI Actions - ServiceNow Wiki

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Pradeep Sharma · ‎08-05-2016

Hi Alex,

You mean record is missing or button not visible on form. If the button is not visible then please share UI action screenshot here.

apennock · ‎08-05-2016

apennock · ‎08-05-2016

just button is missing.

Abhinay Erra · ‎08-05-2016

I may have conditions for that UI action which restricts the user from seeing the button. Please post a screenshot of it.