Want to show RITM variable in the sysapproval_approver .
Want to show RITM variable in the sysapproval_approver.For that i have created a feild called description (u_description).I want to show data inside that feild.eg:Title:xyxrequestot:ghi
Forum Posts
Resolved! Is there a way to include variables when exporting a PDF of Request Item?
We have a complaint from auditors when we export direct RITMs to PDF that it doesnt show any catalog variables that are included in that request. Is there a way to add this into the exported report, only for RITM reports?
Dynamically Hiding Choice Values in Record Producer Based on User country
Hi Everyone, I'm currently working on a record producer and need some assistance with dynamically controlling the visibility of choice values for a specific variable.Here's the scenario:I have a variable named "Select Currency" with the following cho...
HTML Editor Toolbar Missing Items.
Hi team, After yokohama upgrade the HTML toolbar on rich text fields are missing many items that were there before upgrade, I have 35 widgets in the toolbar, after upgrade there are 22, see attached for more details. Any assistance will be greatly ap...
HTML Editor tool bar is missing
After Yokohama upgrade HTML toolbar on rich text fields are missing many items that were originally there, used to be 35 widgets in the toolbar, after upgrade there are only 22. Has anyone experience this after upgrade?
Field inheritance from Parent table
I have created a field 'Services' on Change table, its is dropdown field.I am utlising this field both on Change as well change task table. Now, when select any value say 'ABC' on this field, the same gets reflected in all of all the change tasks re...
Issue in loading data thorugh data source in ServiceNow
Hello team, I am getting this error in schedule job for a data sources while pulling the data. MID Server reported error: SQLState: S0003com.microsoft.sqlserver.jdbc.SQLServerException: The conversion of a varchar data type to a datetime data type re...
Badge in SCTASK when comment added in related RITM
Hello,How can I get a badge / signal in SCTASKs when a comment has been added in the related RITM ? (I do not want to have the comment of the RITM duplicated in the SCTASK)
Resolved! Flow Designer not storing code snippet to record
The problem I am trying to solve is to store the following code snippet like "javascript:new AcorioEmailUtils().addToRecipients(current);" to a record using flow designer. I can go out to the table and manually store the snippet no problem, bu...
Can a REQ/RITM/SCTASK be automatically scheduled?
There's a monthly task that we'd like to associate with a REQ/RITM/SCTASK and have it be automatically created/assigned. Is that possible?
Need to create incident record from flow designer if output message is 400 to 499 or 4 series
how to create the incident from flow designer based on actions output.If status code is 400 we need to create the incident record.Not only 400, A series of 4 ? Please help
How to programmatically disable/enable Order Now and Add to Cart buttons in the ServicePortal?
I made a function that works well for toggling the Add To Cart and Order Now buttons during my onSubmit():function toggleSubmitButtons(state) { var index; var cartBtns = document.getElementsByName('add_to_cart'); for (index = 0; index < c...
could not able to make hide variables in variableset in order guide.
I have one order guide in that i have one varibale set when i change a filed option called "Type of demand" then other varibales should be hide on the form if "Type of demand" is "other or none " then only all other variables should be visible. For ...
Unable to populate assigned to field of all the records imported through intune integration.
Hello Community,I am importing records in cmdb_ci_computer through intune integration. In Robust transform, i am using u_userdisplayname, u_userprincipalname (data is coming into this fields from intune) fields present on staging table to populate ...
Transform maps should not have boolean fields in their import set table
Transform maps should not have boolean fields in their import set table. We cannot change the type of the field now which is already imported. How to remediate this or a workaround to remove it from the health scan finding in servicenow?
