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Make Risk field read only in change request form

Hi , I am currently working on few use cases where I am facing a challenge on one of the use cases, which is described below.  In the change request form, when we select "Impacted application" as "xyz" or " Affected CI" as "123" or "Service Related C...

what is difference

Hi Community members,  Please share your thoughts or experiences while working on walkup development. what is difference in creating walkup location in global scope vs walkup location in walkup scope?

Ct111 by Giga Sage
  • 248 Views
  • 1 replies
  • 0 helpfuls

Change the interface IP address from Public to Private

Hello Expert!My integration partner changed interface IP address from Public to Private with xxx.xx.xx.xx. They asked us to update the same in our ServiceNow. I changed it normally but when i tested for connection, its throwing error. Can you guys he...

MrPositive by Tera Expert
  • 278 Views
  • 3 replies
  • 0 helpfuls

Showing performance dashboard in service portal

Hi, I am trying to embed a dashboard into ServiceNow portal widget like using iframe exactly like how it is given here:https://www.servicenow.com/community/now-platform-articles/how-to-publish-dashboards-into-portal-for-end-users/ta-p/2306895But, it ...

TiyasiC by Tera Contributor
  • 322 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to add interactive filter for the reports on Portal

Hi, We have a requirement to add reports with date filter on the portal. I was able to add reports through report widget but how can I add Interactive date filter for those reports and make it dynamic. Can someone please guide on these. Thank you!

sreekeerthi by Tera Contributor
  • 468 Views
  • 1 replies
  • 0 helpfuls

Resolved! gliderecord error

hi. i keep getting this error in my flow. could anyone help to with this error? not sure if my script is the issue here is my script: var acc_name = fd_data._3__for_each.item.accessory;var var_count = new GlideRecord('u_inventory_accessories_count');...

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Resolved! How to tell how many views an kb article has had

Hello there, We are going through the process of reviewing every one of our KB articles and one of the authors is questioning how many views their article has had since it was published many years ago. Is there an easy way to report on how many views...

riskay123 by Mega Guru
  • 8322 Views
  • 5 replies
  • 4 helpfuls

Resolved! Coping Change Request along with all visible variables attached to it/

Hi friendly crowd, I have thought nut to crack, and I hope someone might help me with it We have a change request from where we have  many additional questions that are attached to the main change request from as a variables. I also have a Copy Chang...

mattmg by Tera Guru
  • 616 Views
  • 5 replies
  • 2 helpfuls

CAB meeting - set filter conditions for agenda items

Hi all, We are trying to correctly configure the filter conditions for the change requests in our CAB meetings.  We have CAB meetings two times a week - on Tuesday and Thursday. 1. For this week's Tuesday's meeting, we want all the change requests wh...

Vidv1 by Kilo Contributor
  • 1531 Views
  • 3 replies
  • 2 helpfuls

Resolved! ref qualifier

hi all , there are two fields 1.assignment group 2.caller  when i select assign group caller will get populated with group members onlyso here i created dynamic reference qualifier and called script include there below is the picture of what i did :b...

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Resolved! Need help with Reference qualifier on Catalog Item Variable

Hi, I am trying to set a Lookup select box to work with a dependant field. The dependant field is called current.variables.request_source. (Possible values: internal/external) This does a direct lookup from the Choices list of the backend table The ...

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GaryJHayes by Tera Guru
  • 3076 Views
  • 11 replies
  • 6 helpfuls