Request approval button is missing in change request?

apennock · ‎08-05-2016

Request approval button is missing in change request? I have check Biz rules, workflow and UI policies. They are Identical to the ones in my dev which working but prod is not. Any help would be appricated.

Pradeep Sharma · ‎08-05-2016

Thanks for the update Alex.

Please check if this is excluded based on views. More info under section 4.3 here.

UI Actions - ServiceNow Wiki

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apennock · ‎08-05-2016

apennock · ‎08-05-2016

apennock · ‎08-05-2016

Pradeep Sharma · ‎08-05-2016

For testing purpose can you remove UI action condition and check once.

please copy and save the condition somewhere.

apennock · ‎08-05-2016

remove which one request approval?