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Request approval button is missing in change request?

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apennock
Kilo Contributor

‎08-05-2016 11:57 AM

Request approval button is missing in change request? I have check Biz rules, workflow and UI policies. They are Identical to the ones in my dev which working but prod is not. Any help would be appricated.

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Pradeep Sharma
ServiceNow Employee
ServiceNow Employee
In response to apennock

‎08-05-2016 02:34 PM

Thanks for the update Alex.


Please check if this is excluded based on views. More info under section 4.3 here.


UI Actions - ServiceNow Wiki


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apennock
Kilo Contributor
In response to Abhinay Erra

‎08-05-2016 12:27 PM

find_real_file.png


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apennock
Kilo Contributor
In response to apennock

‎08-05-2016 12:28 PM

find_real_file.png


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apennock
Kilo Contributor
In response to apennock

‎08-05-2016 12:28 PM

find_real_file.png


Preview file
109 KB
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Pradeep Sharma
ServiceNow Employee
ServiceNow Employee
In response to apennock

‎08-05-2016 12:31 PM

For testing purpose can you remove UI action condition and check once.


please copy and save the condition somewhere.


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apennock
Kilo Contributor
In response to Pradeep Sharma

‎08-05-2016 12:39 PM

remove which one request approval?


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