Request elements section is not coming for child RITMs

[Revathi12]

Hi All,

We are working on one of the requirement where request is submitted, it will create one parent RITM and for the parent RITM we will have child RITMs. This is working fine, however the request elements section is coming up for the parent RITM but not child RITM's. We are working on flow designer for this. Can anyone let us know the feasibility.

Thanks in advance

[Sandeep Rajput]

@Revathi12 Could you please post the screenshot of the Request elements section you are referring to?

[Revathi12]

Hi  

Sandeep Rajput

I mean after submitting the request, variables are getting mapped to the parent request RITM but not child RITMs

[Sandeep Rajput]

@Revathi12 This is an expected behavior, you need to copy the variables via a script from the parent RITM to child RITMS (please refer to the link https://incident.do/2023/03/04/copy-ritm-sc_req_item-record-with-variables-using-a-script/) via a business rule in case if you wish to have the parent variables copied on the child RITMS too.