Request Management Workflow

[pvvn]

Hi All, 

I have an Catalog Item for User Onboarding/offboarding/moving which have workflow.
They are three conditions of Request type - joiner, mover, leaver.
If i select the type as 'joiner' and fill required things , submit the request. The workflow has many SC tasks based on conditions that will be created.
But the requirement is when user selects the type as ' joiner ' and submits the request, simultaneously all SC Tasks should also be created at a time.

I need some inputs to move ahead.

Thanks

Pvvn Varahalu.

[Siva Jyothi M]

Hi @pvvn,

you can use Branch and Join in the workflow for simultaneous tasks.

Mark this answer as correct and helpful if it solves your issue.

Regards,

Siva Jyothi.

[pvvn]

For example, i have four SC tasks for the condition which i mentioned, the first SC task is created and remaining others are based on some other conditions.
Even if the Conditions are for other SC tasks, can we use the same Branch and join.

[Siva Jyothi M · Accepted solution]

Firstly, use the switch condition for the Request types  - joiner, mover, leaver and then you can attach them to the first Sc task and then you can keep add the condition and based on this you can use the Branch and join. I don't think you can use the same branch and join as the tasks are created on different conditions.

Mark this answer as correct and helpful if it solves your issue.

Regards,

Siva Jyothi.