Require all Change requests to be Approved 24 hours before CAB Meeting
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07-18-2023 02:26 AM
We have a requirement that for a Change to go to CAB it must be peer approved 24 hours before the CAB Meeting. Does anyone know how this can be achieved.
Thanks
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07-19-2023 05:18 AM
@Pam Walker1 How is the CAB Meeting managed/structured? Are you using CAB Workbench or automated method for agenda creation?
There are many options here, but understanding how your CAB is managed will lend to the best recommendation
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10-08-2024 03:05 AM
We use CAB workbench
We have two CAB meetings a week Tuesday and Thursday 10:10 til 11:10
We wish to set that if the Change is not peer reviewed by 13:00 the day before then the Change is Cancelled
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10-08-2024 03:11 AM
Hi @Pam Walker1
You can use the flow designer for this, find out the date and approval and if not peer reviewed, cancel the change.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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