Requirement: How to pass Variables to catalog item in service portal via URL and share the URL to end Users when user clicks on the URL it should land them in a catalog item with prepopulated fields can any one help me with this requirement please.

krishh2
Tera Expert

I was designing the virtual agent topic with some components once the user provides the inputs we need to present the catalog item with prepopulated fields 

1 ACCEPTED SOLUTION

krishh2
Tera Expert

Hi All,

Thanks a lot for the support 

This below code is working :

function onLoad() {

      //Use the 'getParameterValue' function below to get the parameter values from the URL  

      var user = getParameterValue('sysparm_user'); 

      if (user) {

              g_form.setValue('user_variable', user);

      }

}

 

function getParameterValue(name) {

      name = name.replace(/[\[]/, "\\\[").replace(/[\]]/, "\\\]");

      var regexS = "[\\?&]" + name + "=([^&#]*)";

      var regex = new RegExp(regexS);

      var results = regex.exec(top.location);

      if (results == null) {

              return "";

      } else {

              return unescape(results[1]);

      }

}

***********************to fetch multiple values***************************

function onLoad() {

//Use the 'getParameterValue' function below to get the parameter values from the URL

var user = getParameterValue('sysparm_company');
var user1 = getParameterValue('sysparm_email');


if (user) {

g_form.setValue('company', user);

}
if (user1) {

g_form.setValue('email', user1);

}

}

function getParameterValue(name) {

name = name.replace(/[\[]/, "\\\[").replace(/[\]]/, "\\\]");

var regexS = "[\\?&]" + name + "=([^&#]*)";

var regex = new RegExp(regexS);

var results = regex.exec(top.location);

if (results == null) {

return "";

} else {

return unescape(results[1]);

}

}

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10 REPLIES 10

krishh2
Tera Expert

Hi Maik,

Thanks for the prompt Response i tried all the above links which you have shared but no luck please see below screen shots for the reference 

 

i done the same as per the link which you provided

https://dev45608.service-now.com/sp?id=sc_cat_item&sys_id=27b778a4075e4110b627f9fc7c1ed015&sysparm_variables={"company":"xyz"} 

 

company is the backend value of catalog item please help

find_real_file.png

 

Regards,

Sai

Something like this in URL

https://dev45608.service-now.com/sp?id=sc_cat_item&sys_id=27b778a4075e4110b627f9fc7c1ed015&sysparm_company=xyz

I hope you must have written onLoad catalog client script to fetch the url parameter and set it

Regards
Ankur

krishh2
Tera Expert

Hi Ankur,

 

No still it was not populating 

find_real_file.png