REST API - How to increase inbound timeout

Kim Andre Espe1
Kilo Contributor

Hello. 

 

The inbound REST transaction has a 5 min timeout. 
Is it possible to increase this? 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Kim,

I think you can check the transaction quota in the instance

https://hi.service-now.com/kb_view.do?sysparm_article=KB0546297

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/platform-performa...

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader