REST API User Not Authenticated

[tpoeckes]

I'm trying to create records in an import set via REST API.   I have the REST API using the Import Set API name.   https://instance.service-now.com/api/now/import/u_test.   I have created the security rule for "create" and added the rest service role to this table.   I have created a new user called restapiuser and checked the "Web access service only" and added the "rest service" role.   I'm using Postman to send REST API request.   When I use admin it works but when I use restapiuser I get not authenticated.   I seems like it doesn't have access to the table.     Is there any other ACLs that need to be set so restapiuser to write records to the u_test import table?

[tpoeckes]

This is the error.  

401 Unauthorized

<?xml version="1.0" encoding="UTF-8"?>

<response>

      <error>

              <message>User Not Authenticated</message>

              <detail>Required to provide Auth information</detail>

      </error>

      <status>failure</status>

</response>

[srinivasthelu]

Hi Thomas,

Then i would check whether the active is check box enabled on the user record. Locked is unchecked? lastly, USER_ID and Password I am passing is correct?.

Thanks

Srini

[tpoeckes]

I figured out the problem.   Every time I would update user record restapiuser, the userid got switched to "admin".   When I saved my changes for the record I always put back in restapiuser but never updated the password.   So this time I updated the UserID and Password and now it works.   So I'm suspecting it had the admin password linked to the restapiuser.   Does anybody know why when you update a person's UserID that it fills in the UserID with the current user logged on?  

[Community Alums]

Are you sure it is filling in with the currently logged in user? It sounds like something I've seen with browsers and saved credentials: The browser is trying to fill in the fields the help you log in as if you were on a login page...

[tpoeckes]

Ben,

That was the problem.   Credentials was saved and it was entering them into every UserID record that I would edit.   Thanks so much for your help!!!!!