I have users with the catalog_builder_editor role who maintain our IT products like laptops, cell phones, etc. They need the ability to update the pricing - initial and recurring - for these items. It doesn't seem to be an OOB feature. Can the catal...
Is there any way to turn on email feature by clicking the 3 dots and be able to email from with in the task
I have a requirement: To enable a variable (by clicking on it excel template should be downloaded) for downloading the excel template before submitting the request. Here, we are attaching the excel template on the catalog item form and that template ...
Hi, I have created a flow for create incident record via email but in Target field is showing Empty in emails but when I test from the flow it is working.I need help on this, It will be helpfull.Sys_emails:Flow Desiner: Thanks!
hello, Urgent help needI have a updated excel that i want to attach to attachment record using script because kb article is published. var attachment = new GlideSysAttachment();//set up inputsvar rec = new GlideRecord('kb_knowledge');rec.get('sys_id'...
Hi Team , I have a requirement to create catalog tasks for an RITM as soon as it is created using flow designer.Once submitted the catalog item should create a REQ and RITM and 5 tasks should be created all at a time with static short description and...
difference between form layout and form design in servicenow
//server script else if (input.action == 'impHostingloc') { var hostingLocation=input.name; data.cloudServiceProvideList =[]: var cloudService=(}; if(hostingLocation=="Public"){ var cloudPro = new GlideRecord('sn_capi_provider'); cloudPro.addQue...
Hi Everyone,I have written a Fix script to close the RITM records which are active and not updated before one year ago and also there associated REQ, APPROVAL and SCTASK state as Closed Automatically. But i don't want to lookup for all tables. Someti...
PFA screenshots.I am having an issue wherein garbage location records are being created daily with names like ",,BC" and ",,ON" - with single and double commas. The record count just keeps on increasing daily. I suspect these location records are bei...
Is it possible to create multiple on-call schedules for one group?
Hi All,Can anyone give idea how to achieve below requirement. Create button name as Assigned Me on Incident form this button should only display to selected assignment group on incident form means when user selects the assignment group from assignmen...
PFA screenshot - I want results from 2 days in 2023 but the system is returning results from 2024. What am I doing wrong? Any suggestion would be appreciatedThanks
Hi, I would like to send a weekly notification to the "assigned to" individual, containing a hyperlink list of the incidents assigned to them. Regards,Sanju.
Hi All,ECMAScript 2021 (ES12) is coming to individual script in the Xanadu.With the help of this now we can use 'let', 'const' and also including arrow functions. These feature will be used globally, not just in scoped applications. Thanks & regards,...
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