restrict closing change requests to change_manager role

[RBlor]

i need help. i was tasked to restrict closing change requests to those with change_manager role but i cant seem to get it right. 

function onCondition() {
// Get the current user's roles
var userRoles = gs.getUser().getRoles();

// Check if the user is a Change Manager
if (userRoles.indexOf('change_manager') == -1) {
    // If the user is not a Change Manager, make the State field read-only
    g_form.setReadOnly('state', true);
} else {
    // If the user is a Change Manager, make the State field editable
    g_form.setReadOnly('state', false);
}
}

 I have the above script in teh ui policy on execute if true but it seems to restrict other states as well.  

[Community Alums]

gs or "GlideSystem" is server-side only.

Try the client-side equivalent

g_user.hasRoles('change_manager')

or

g_user.hasRoleExactly('change_manager')

[Bhavya11 · Accepted solution]

Hi @RBlor 

above script wont work due to the below code: gs - The scoped GlideSystem (referred to by the variable name 'gs' in any server-side JavaScript) API provides a number of convenient methods to get information about the system, the current logged in user, etc.

var userRoles = gs.getUser().getRoles();

update UI policy script as below

function onCondition() {
if (g_user.hasRoleExactly('change_manager')){
    //  If the user is a Change Manager, make the State field editable
    g_form.setReadOnly('state', false);
} else {
    //If the user is not a Change Manager, make the State field read-only
    g_form.setReadOnly('state', true);
}
}

If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."

Thanks,

BK

[RBlor]

thank you. so should i make condition state is review so it applies to changes to closed? I am trying to make other not able to close change requests if not change managers

[Bhavya11]

Hi @RBlor 

please add appropriate condition so that it should run only and apply the restrictions.

Thanks,

BK