Restrict selections in a dropdown choice field based on role

[luke_paine]

Hi folks,

I'm trying to find out if i can restrict user access to a specific choice on a dropdown field based on role.

As part of my Change form, there is s section for close code (u_close_code) which is a preset number of selections.   I need to restrict one of the close code selections to all but users in the change_managers user group.

I'm not sure if its the right way to go about it, so far I have been attempting to do this by amending the existing ACL for the sys_choice table with a condition that the sys ID is not the ID of the selection i want restricted, and have created a new ACL rule with unrestricted table access for users with the change_managers role.   Needless to say, this hasn't worked.

I have run security debug for an itil user in the change form, but this is only showing logging around access the u_close_code field.

Can this be done, and if so am i on the right track or do i need to look elsewhere?

Regards,

Luke P.

[Goran WitchDoc]

I would say that you can use some simple client script   to hide the choices you want.

Here is an example that we use to hide 2 states on a change if the change isn't approved:

function onLoad() {

      //Type appropriate comment here, and begin script below

      var approvalState =   g_form.getValue('approval');

      var changeType = g_form.getValue('type');

      if (!approvalState && !changeType)

              return;

      else if (approvalState != 'approved' && approvalState != 'rejected'){

              g_form.removeOption('state', '3');

              g_form.removeOption('state', '4');

      }

}

Let me know if there is any other questions

//Göran

[luke_paine]

Thank you all for your quick and concise answers!

I have generated the following Client Script :

function onLoad() {

      //Type appropriate comment here, and begin script below

      var isChgMan =   g_user.hasRole('change_admin');

      if (!isChgMan)

              g_form.removeOption('u_close_code', 'cancelled');

      else if (isChgMan){

              return;

      }

}

That has done the trick. Much appreciated.

[Surabhi5]

Hi Luke,

I have a requirement to restrict the problem closure based on role (problem manager) and group(with a prefix "xyz").

I was able to achieve this requirement partially i.e. for the role the restriction has been updated and works fine using below code. How do i add another condition to it for the second part i.e. group with prefix?

Any help would be really appreciated.

var isPrbMan = g_user.hasRole('Problem Manager');
if (!isPrbMan)
g_form.removeOption('state','6');
else if (isPrbMan) {
return;
}

Regards,

Surabhi

[Vamsi Gudimalla]

Hi ,like the same senerio.

in incident table -what is impacted (we have 200 choice) and i want show only two choices based on the login user .

how to achieve this using  g_form.removeOption('u_close_code', 'cancelled');

Appreciate your quick help.

Regards

Vamis