Restricted Caller Access Privilege for Licensing Engine

[Patrik Samuel T]

Hi,

I am working on catalog item to manage membership in ServiceNow groups, including groups that have roles requiring a subscription. Information on whether the groups requires a subscription are stored in Subscription Group [group_has_subscription] and I would like to show this information to requestor, as it has impact on the pricing.

However this table is in Licensing Engine scope and I am unbale to set Restricted Caller Access Privilege from Requested to Allowed, as I am unable to access this scope.

All I need is to read access to Subscription Group [group_has_subscription] from script include, to see if selected group is on the list, or not.

Any ideas?

[Ankur Bawiskar]

@Patrik Samuel T 

the RCA is always created in the scope of that component you are trying to access.

Did RCA record not get created automatically when you tried accessing that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Patrik Samuel T]

It did, but its created in scope Licensing Engine and I get "Access Denied" when trying to switch to this scope. So I am not able to touch this RCA.