Roles restriction in inbound actions

[medukonduri nag]

if we assign Specific role to inbond action only that roles user can only send mails to servicenow how?

[Yousaf]

Hi medukondri,

Its a condition when all conditions return true inbound action fires. In this case its probably checking the roles of the user who sent this email to system and if it has the role defined in Required roles. The condition will evaluate to true.

Mark Correct and Helpful if it helps.