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08-23-2024 08:35 AM
Hi,
I have a client who is asking me to run a report with the following columns:
Change request #
short description
planned start date
planned end date
application
application service
approval group?
and approval
I'm able to pull everything into the report except "approval group". Would this come from another table? Do I need admin access to pull this data? If so, is there a way I can pull it without admin access?
Thanks in advance,
Maria
Solved! Go to Solution.
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08-23-2024 08:50 AM
Hi @mgoodwin12
Yes , the "Approval Group" information in ServiceNow will comes from the sysapproval_group or sysapproval_approver table,
Thanks and Regards
Sai Venkatesh
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08-23-2024 09:36 AM
Hi @mgoodwin12 ,
you need to run the report based on sysapprovel_approver table, and then dot-walk to change_request table… this should solve the query.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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08-23-2024 08:50 AM
Hi @mgoodwin12
Yes , the "Approval Group" information in ServiceNow will comes from the sysapproval_group or sysapproval_approver table,
Thanks and Regards
Sai Venkatesh
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08-23-2024 09:26 AM
So how would I run the report to include Changes from 6/1/24 to now and include all of the columns I mentioned?
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08-23-2024 09:36 AM
Hi @mgoodwin12 ,
you need to run the report based on sysapprovel_approver table, and then dot-walk to change_request table… this should solve the query.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/