Save does not work on Service portal Form Widget

[Naresh27]

Hi Community,

on my Form Widget in Service portal when I try to click Save, it wont work. Could you please help me here and the Form widget I use is out of the box hence their will be nothing wrong with widget i guess. how I have to get that save action work ??

[Harish KM]

ctrl right click--go to widget editor--see if the widget as modified

[Naresh27]

Widget is OOB as is. Didn't modified.

[Harish KM]

You can clone the widget and play around see what the HTML part is doing when hitting the button or else raise a HI ticket if u don want to modify OOB widget

[Naresh27 · Accepted solution]

I found Json code should be left empty for Diable Ui Action in the instance options for widget but not false. if this is a bug Servicenow should fix it.

If you edit Diable Ui Action Check button you will encounter with this care,