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GlideAJAX not working for affected CIs list

HelloI have the following need to have a UI Action on the related list "Affected CIs" to create one change request per selected CI.I tried to do so with a mix between a UI Script and a GlideAjax, but GlideAjax gives me a Null answer.Can you help me o...

Resolved! VLookup in reports

Hi Community, If there is vlookup applied in excel, then how to create reports for this? Is there any functionality related to vlookups in servicenow? Thanks,Poorva Bhawsar

Resolved! How is due_date determined on RITM?

Does anyone know how the due date is calculated on RITMs?  I'm in my totally vanilla personal developer Helsinki instance.   Go to the catalog, pick Adobe, and click order now.   A RITM is created with a due date of tomorrow's date.   Looking at the ...

Chris Bui by Giga Expert
  • 9869 Views
  • 6 replies
  • 4 helpfuls

Color scheduled report pdf column

Hi All, We have a requirement where we have to color code the planned start date column as red if the planned start date is passed form the current date and time. OOTB I see the conflict tab and Priority tab is showing red and green color highlighted...

Aryan by Tera Contributor
  • 477 Views
  • 15 replies
  • 1 helpfuls

Email ...

Hi Team , What can be check here  For some reason, I keep receiving the same SNOW emails although I keep approving them (through email). Is there something I am doing it incorrectly on approvals?

pramn by Tera Guru
  • 246 Views
  • 3 replies
  • 0 helpfuls

Catalog item variable

Hi ,Team, In request item table we have section like Request item variable I want to print that variable valuesAny one knows abt thing could pls help on this Advance thanks. 

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Can I have a catalogue item that opens other catalogue items?

Hello Community, I have a bunch of application request forms for 15+ applications used across the organization. Each application has its own catalogue item for people to submit. Is there a way I can make a new catalogue item and when certain things a...

Set SLA Breach Date from Incident field

Community!I'm trying to have the Breach Date on the task_sla update to a custom date field I created on the incident form using the Relative Duration script below from a previous community post regarding SLAs. It isn't working unfortunately. Wonderin...

knight202 by Kilo Guru
  • 2143 Views
  • 4 replies
  • 0 helpfuls

help to convert a ui page from native to sow

hi , i have created a ui pop up on the native interface but i needed to be convert to work in SOW .   here is the script :  <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide"><g:evaluate var="jvar_taskId...

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chercm by Mega Sage
  • 262 Views
  • 1 replies
  • 0 helpfuls