Resolved! newly Crated CI is not showing in configuration item field
Hi team , I recently created CI below however i am trying to search in configuration item field , its not showing how do i fix ?
Forum Posts
How are Description field in Vulnerable item (sn_vul_vulnerable_item) is getting populated?
Could someone please let me understand the relation between description field on Vulnerable item (sn_vul_vulnerable_item) table and proof field on Vulnerable Item Detection (sn_vul_detection). Are these two fields are interlinked? If yes, then what m...
Reload/ refresh catalog form when value changes from Yes to No
Hi All, I want to reload/ refresh catalog item form on sp when a field value changes from yes to no.TIA!!
Some records are created in Record History (sys_history_set) table and some in sys_audit table
Hi, I see some records are created in Record History (sys_history_set) table and some in sys_audit table. How do i create records in sys_history_set table?Can anyone explain how are Record History (sys_history_set) table sys_audit table different? Th...
Resolved! want to show instructions on cat item based on condition using 'custom' type variable and UI macro
I have a requirement where i want to show instructions with some link on catalog item based on choice selected in previous variable in catalog item. i have created a variable with type = custom and created UI macro and UI policy show the variable but...
Issue when Submitting Public Catalog Item
Hi All,I have cloned "Buy Item" Scripted API to allow unauthenticated users to submit a specific catalog. The Request is generated successfully, but the variable values are blank. Do we need to clone any other API for public variables to be copied to...
Catalog item
Check if the user's country is UK if reason = Retirement make option 1 and option 2 mandatory hide option 3. or reason = leave make option 2 and option 3 mandatory hide option 1
How to make field editable in workflow switch activity.
I want to make editable TYPE field on the switch activity, once the switch is created the type is read only how to make it editable(i have seen UI policies but can't find how this field set it is always read only).Please help how to achieve
Resolved! Display Multi variable set on selection of it in the catalog item
I have requirement to display the multi row variable set on the basis of selection of it in a list collector field. How do I achieve this via Client Scripting
Difference between ServiceNow Enterprise License and ServiceNow ITSM professional License
Hi Team, We have a requirement to Integrate LogMeIn with ServiceNow using Rescue by LogMeIn Plugin.ServiceNow Store - Rescue by LogMeInAs checked on App Store System Requirements states we will need ServiceNow Enterprise License. We have ITSM Profes...
Dictionary set
Greetings, I am searching for a dictionary or database of all the fields ServiceNow uses on the SPM side. Any help on where I can find this. The level of detail isn't so essential as me just getting a tangible set of fields. Thank you.
Best Practices for Opening Future Change Requests
We have groups that create change requests in January for their monthly maintenance windows (Jan - Dec). Does anyone know what the best practice would be for opening change request in advance?
Where is the Service-Now learning modules for Service Catalog?
RITMs, INC, Fulfillment, I have really never heard these terms before. Where is the learning path, video, whatever, for Learning about the Service Catalog application within Service now? The Learning button located on this page 404's:https://www.serv...
TIny MCE
after copy pasting the text I am unable to find the keep formatting popup even tiny MCE plugin is installed
why the inbound action table name that is sysevent_in_email_action is not showing in the report
I am trying to create a report of inbound actions in servicenow but in report the table name of inbound action is not showing in table dropdown.