Resolved! Bulk Approval of Service Requests
Hello all, Does ServiceNow allow bulk approval of service requests?
Forum Posts
Resolved! Local Account Authentication Failure
Hello All,I have a local admin account used to move update sets between instances. We have recently moved from Eureka - > Fuji in Dev and Test instances. Right now when am trying to import update sets from the DEV instance I get the following error:E...
How to show dashboard on portal?
And When we use Interactive filter? Thanks, Jason.
How to add a custom field to large number of forms
Is there a way to take a custom attribute on the cmdb_ci table and add it to many table forms (servers, net gear, etc.) easily? The issue is when we do a release upgrade the forms get overwritten and have to be re-done and it takes a long time.
Title field modify when we use global search box
I want to modify the title field when we search a change number in global search box title should be the change number instead of no title.
Resolved! List of admin tasks to perform daily/weekly/monthly in servicenow
Hello All,I have been given a task to monitor all the modules every day, review the relevant logs in ServiceNow, and check if all the security modules are working as expected. The aim of the task is to provide smooth functioning of the ServiceNow pla...
How to create SLA's for three ritms parallely
Hi all,I have a requirement where I have to create SLA's for three ritms parallely, someone please let me know how to achieve it
Location Filed is not Updating using Business Rule script
Hi Everyone, I have created an After Business rule for the sc_req_item table to update the asset’s Install Status and Location. While the Install Status is updating correctly, the Location (which refers to the cmn_location table) is not updating. The...
Access control script help
Hello,I cant seem to get this script to work, what I'm trying to achieve is...I've created a custom table called u_nda_register, on that table it holds fields u_project (referenced to: pm_project) and u_authorized_group (referenced to: sys_user_group...
I am trying to make specifc fields to be only visible to certain roles on the RITM and Tasks
Hello all, I have developed a catalog item (form) that ALL the fields should be visible to ALL users. However, once the form is submitted, due to the sensitive nature of some of the fields, I'll like to make those fields ONLY visible to users with s...
Name Field (free text box) is clearing when conditions are still true
ServiceNow Washington DC: I created a UI Policy for a name field (free text box) added to the incident form. However, when I create or update an incident, the value in the name field is cleared. I need the value in the name field to remain as long as...
Resolved! Where Clause to join 4 tables using database views
Hi Community, I have to join 4 tables using database views. All tables have one common field that is user id which is a reference field. How can i join this. Need help with the where clause. Thanks
Change management - "Rolling meeting window" field in CAB definition form
Hello guys,In the "Cab definition" form there's a field "Rolling meeting window" to define how many meeting times this CAB will occur.Is there an option not to limit its at all? I thought maybe if keep it empty? Please adviseThanks in advanceEitan
Archive related country task if respective country is removed from country list collector
Hello, I have two tables in a custom app. 1st table is having country field of list collector type referring to core_country table. 2nd table is in related task just like incident and problem are related. Based on the selection of country the 2nd tab...
Major Incident - Problem not being automatically created - Playbook not completing
Hello, Previously upon resolution of Major Incidents, problem tickets were being automatically created as expected. Recently, this has stopped happening despite no changes being made to the flow/playbook, etc. Looking at the flow execution, the resol...
