I have a UI Policy to hide the mutil-line text variable from the Customer Portal entry/submission side. Configuration of the variable This variable is for the fulfillers to add notes (other than work note or Additional Comments)
1. I have created one catalog item "Add Remove client portal Admnistrators".2.On this catalog item added two variables: 1.Contact to Add - When the User move in Selected, Automatically add to the 'Client portal group' 2.Contact to Remove - When...
I am new here!Can anyone explain about the Access Control Lists (ACLs) and its types.
Hi guys , i need Incident creation when abc@gmail.com sends mail to servicenow.com when subject contain alert/warning it should create p2 inc for alert and p3 for warning , i created inbound action for this and for testing this i tried FROM field of ...
Hello Community, How can I link RITM variables with each other? For example, I have a country variable of UK. It must show the cities of UK only in city variables once the userSelects UK variable. The variables type are select box. Regards,Burhan Sha...
Hi all! Is it possible to create a Service Catalog Item directly based on a Business Service which is defined in the Service Portfolio? I have understood how to simply set up an independent Catalog Item, but in doing so I saw no opportunity to "inher...
Hi All,I am working as an Major Incident Manager since last 8 years. I do have a couple of years experience in Problem and Change Management as well.. Basically ITSM. Majorly, I have used ServiceNow tool in different orgs. Now, I am thinking to go in...
Hi, In reports, whenever any report is clicked it is showing all the conditions I have given for report as filters in native page. Is it possible to hide that in the native page? Can anyone help me on this. Thank you!
We need to add work notes section in Group table . if any user add/remove from group, then work notes should be updated. please help me on this.
Hi All,We have a requirement to Autosave the form even if we have not filled the mandatory fields in the form.Please help me to resolve this at the earliest possible.Thanks in advance.Regards,Vivek
Hello All, We have one catalog client script which uses dom manipulation. function onSubmit() { //var checkValueOfField = g_form.getValue('u_select_user_profile'); // check CT or ITP access is contained within the variable //if (checkValueOf...
Hi Everyone, function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } var fetchmanager = g_form.getReference('assignment_group', getManager);}function getManager(fetchmanager) { ...
Hi,I am getting this error for all the OOB topics in virtual agent "I'm having technical issues and won't be able to continue this conversation.".Can anyone please help on this,It wil be usefull.Thanks!
Hi,We have installed plugin and configured all the things as per below article.https://www.servicenow.com/community/hrsd-blog/configure-manager-hub-your-team-data/ba-p/2342072How to get the data under "your team" in manager hub in esc portal.Thanks!
Hi All,I am getting the date and time value from the script var ab= 2024-12-24 05:48:45; but in the i want only the 05:48 time only and stored in the one of the variable , Can anyone suggest how to get it . Thanks ,Chandan
