sc_req_item table not showing flow designer

mayanksinghrath
Mega Contributor

the sc_req_item not showing in flow designer how to make it visible

16 REPLIES 16

I was just trying to make a flow in a catalog item

ruebenashto
Mega Guru

Hey @mayanksinghrath,

The sc_req_item is captured within the service catalogue trigger rather than created or updated trigger.

Thanks, is there any other way?

What are you trying to achieve would be my question?
As this should cover all grounds

Aditya_hublikar
Mega Sage

Hello @mayanksinghrath ,

 

Yes ,  (Requested Item) table is not visible in the "Record Created or Updated" trigger in Flow Designer because servicenow restrict it as service catalog items are intended to be managed via the service catalog trigger mechanism rather than generic record triggers. 

 

You can refer this more details :

https://www.servicenow.com/community/developer-forum/flow-designer-trigger-for-sc-req-item-table-not...

 

https://www.servicenow.com/community/developer-forum/flow-designer-how-to-use-the-sc-req-item-table-...

 

https://www.servicenow.com/community/developer-forum/flow-designer-how-to-use-the-sc-req-item-table-...

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant