sc_req_item table not showing flow designer

[mayanksinghrath]

the sc_req_item not showing in flow designer how to make it visible

[suraj sengar]

@mayanksinghrath - The reason you don’t see sc_req_item (Requested Item table) in Flow Designer is that not all tables are exposed by default for Flow Designer triggers and actions. ServiceNow only enables certain tables out‑of‑the‑box, and sc_req_item isn’t one of them unless you configure it.

How to Make sc_req_item Visible in Flow Designer
1. Check Table Support
Go to System Definition > Tables.

Open the sc_req_item table record.

Make sure Extensible is checked. This allows Flow Designer to use the table.

2. Enable Table in Flow Designer
Navigate to Flow Designer > Configuration > Tables.

Add sc_req_item to the list of supported tables.

This makes it available as a trigger source (e.g., “When record created/updated”).

3. Verify ACLs and Roles
Ensure your user has the flow_designer role and permissions to access sc_req_item.

Without proper roles, the table won’t appear even if enabled.

4. Use Record Triggers
Once enabled, create a new Flow.

Select Record Trigger → choose sc_req_item.

You can now build actions (e.g., update parent request, send notifications).

5. Alternative Approach (if not supported)
If Flow Designer still doesn’t show sc_req_item, you can:

Use Business Rules to trigger flows indirectly.

Or create a Script Action that calls Flow Designer from server‑side logic.

[GlideFather]

Hi @suraj sengar you said "The reason you don’t see sc_req_item (Requested Item table) in Flow Designer is that not all tables are exposed by default for Flow Designer triggers and actions. ServiceNow only enables certain tables out‑of‑the‑box, and".

Could you elaborate a bit more on that? I use flow designer on my custom tables without any issues so your statement that only selected OOTB tables are available is not correct.

Then you said:

"1. Check Table Support
Go to System Definition > Tables.

Open the sc_req_item table record.

Make sure Extensible is checked. This allows Flow Designer to use the table."

That is not correct either, my custom table has Extensible == false and still can be used in FD:

 

Please share with us the sources you used of show us in your PDI the approach you mention, I don't think it's possible :)))) If generative AI is used, it is important to mention it and to verify the output before sharing. Otherwise, it can mislead people who are looking for reliable help.

I recommend validating your outputs before posting them here. Posting incorrect information can have a negative impact on credibility. What do you think?