scenarios of client script,server script .

[adityahubli]

🧩 Client Script Questions

1. How to make justification field mandatory when priority = Critical?

2. How to highlight or style a field (font, color, background) on form load?

3. How to auto-populate email when a user is selected?

4. How to automatically set priority = Critical if the selected user is VIP?

5. How to dynamically add new “INFRA” option in Category field when description starts with “INFRA”?

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⚙️ Business Rule Questions

1. How to automatically create 4 Scrum tasks (Analysis, Coding, Documenting, Testing) when a Story is created?

2. How to show the count of associated Change Requests when a Problem is updated?

3. How to automatically close RITM when all associated SCTASKs are closed?

4. How to prevent Incident resolution if associated Change Request is not yet closed?

5. How to copy work notes from Problem Task to Problem record instead of overwriting?

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💻 Script Include / GlideAjax Questions

1. How to return dynamic assignment group list based on Category using Script Include?

2. How to auto-populate manager’s name using GlideAjax + Script Include when caller is selected?

3. How to use Script Include + UI Action to count total records (Incident, Change, Problem, Task)?

4. How to restrict assignment if assignee already has 5 or more active tickets (via Script Include)?

5. How to prevent duplicate records (same category + short description) using Business Rule or Script Include?