Scripted Rest API: User Locked out

imed1
Tera Contributor

Hello,

 

After sending a request by Webservice third party, in order to create my request i have the user is "Locked out"

Webservice: Scripted Rest API.

 

Best regards/

14 REPLIES 14

sachin_namjoshi
Kilo Patron
Kilo Patron

You need to make sure that user is active and it has web service access only checked on user record.

 

Regards,

Sachin

Yes the user have full access, admin role and webserice, REST.... but the web service access only  not checked ! it's must be checked?

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Are you saying 3rd party is getting this message when trying to consume scripted rest API?

Did you check the user is active true and not locked out

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ct111
Giga Sage

You might have missed the below poinnt in your scripted rest api

In the Default ACLs field, select one or more ACLs that meet the security needs for the API. Select only those ACLs that have a Type of REST_Endpoint.