Scripted Rest API: User Locked out
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06-04-2020 07:29 AM
Hello,
After sending a request by Webservice third party, in order to create my request i have the user is "Locked out"
Webservice: Scripted Rest API.
Best regards/
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06-04-2020 08:12 AM
You need to make sure that user is active and it has web service access only checked on user record.
Regards,
Sachin
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06-04-2020 09:05 AM
Yes the user have full access, admin role and webserice, REST.... but the web service access only not checked ! it's must be checked?
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06-04-2020 08:17 AM
Hi,
Are you saying 3rd party is getting this message when trying to consume scripted rest API?
Did you check the user is active true and not locked out
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-04-2020 08:23 AM
You might have missed the below poinnt in your scripted rest api
In the Default ACLs field, select one or more ACLs that meet the security needs for the API. Select only those ACLs that have a Type of REST_Endpoint.